In this task, the first question I had required to explain and details the Communication Process. Communication is the many methods of mailing information and meaning between people. Process is detail by detail approach to something. In communication, there a wide range of ways to talk to a person, including the verbal or nonverbal communication, dental or written communication. The main point in communication is at least between two different people to talk- sender and audience. The communication process is most significant for just one communication to be success. Communication with people is often arising in our life, but many makes an attempt to communicate don’t succeed. . If you understandable the communication process, you can identify and improve the communication skill, which means you will more success in communicate with she or he or an organization.

2. 0 Body

The Communication Process Diagram


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The diagram is demonstrating the 8 part of communication process

Above of the diagram, Communication Process has eight steps way how ideas travel from sender to receiver. You will discover concept, encoding, choice route and medium, transmission, reception, decoding and understanding, respond and responses.

1. Message

The first step in communication process is sender comes with an idea. That contains the information or tidings to convey or send to him or her. The subject matter may be verbal, nonverbal, dental, written, or symbolic. Besides that, subject matter will come from feeling, thought, inspiration, and many more. You conceive a concept and want to talk about it. For instance, in advertising that simply creates some words and put image to convey the general public.

2. Encoding

The next thing is the sender encodes the idea in message. This technique kwon as encoding, refers to adding thoughts, idea, or information into a message that your receiver will understand, you are encoding it. For example, many symbols have universal so this means, such as a red circle with a red range thought it to denote no or miss and then add image or symbol such as P is suggest no parking.

3. Choice of medium and channel

Next, sender produces the subject matter in a medium. The senders need to find the medium and route to be used, like that you to present that communication to your supposed audience. The medium and channel of communication are of two types, personal and nonperson. Personal are immediate face to face contact with a person. For instance, the salesman retailing some product to customer, and salesman using mouth area explain and connect to customer. Besides that, this method uses it between in family, fellow workers, neighbor or friends. The non personal are carry a message without social contact between sender and device. Non personal are include advertisements, newspaper, periodicals, email, SMS, radio, and tv set. For example, the xx company consumer magazines to communicate with public.

4. Transmission

After you selection of the medium and channel, it is constantly on the provide new communication channels you can use to transfer your messages. Medium is which carrier the message and route is which allows access for the note. For instance, a shampoo company choose the tv is a route and medium for transmit the concept to focus on audience.

5. Reception

The audience receives the concept. When audience obtains then message, time has problem. Such as misunderstanding, message skipped or message dismissed. However, the concept is no warrant the receiver grasped correctly. For example, the pupil are receive the concept from the teacher or lecturer, they will pay attentions for have the message.

6. Decoding and Understanding

The audience decodes what’s the meaning and recognizes its items. Receivers will be the consumers in the audience who read, notice, or start to see the subject matter and decode it. For instance, the students after receive the note or information, they will be analyze the communication or information and decode it.

7. Respond

The audience responds to the communication. The receivers need to say or does something answer or reaction to something after obtains the message. For instance, salesman expose product A, and the audience can purchase or reject to choose the product A, this response is react to the salesman.

8. Feedback

The people send feedback for you. The receivers when after you give the note, audiences could also give reviews to the sender. Feedback is information or comment about something that you have done sender tells you how good or bad. For example, in a personal selling a product to customer, customer may ask questions, comment or objection or provides recommendations is a reviews to the sender or spokesman.

How does indeed one ensure that the planned audience has received the right subject matter.

To ensure that the audience has received a right meaning, the sender of the note should ask the audience if they understand the framework of the communication. The sender should give chances for the audience to ask a question based mostly to the knowledge of the context concept.

Barriers to Communication

When you are in communication, subject matter often can be disrupted by a variety of communication barriers. The barriers can are noises and distractions, route breakdowns. These barriers may cause communication inability.

Noise and distraction

The unplanned distortion and interference is known as noise. Before communicate to she or he, you need to plan which place is a much better place to going communication. For instance, a manager do the business with other company, the manager need to choose a quite place such as conference room to do the business. Communicate in noise and distraction environment can make mistake or mistake to transfer the communication.

Channel breakdowns

Sometimes the channel simply breakdown and mistake to transmit the subject matter to audiences. For instance, message absent in the email, because the technology received some problem. So, the communicator needs to ensure these barriers aren’t around to communicator.


In realization, communication process pays to and helpful inside our life. Understandable communication process and remember 8 steps can help the sender successful in communication. I hope the communication process can add in secondary college, and let the student more success in communicate with their parents, older generation, and friends.

Question 2

1. 0 Introduction

In this task the next question, as something manager I have given the duty and responsibility to create the soon to be launched product. Explain the various methods briefly, choose the suitable medium and list the best way to promote the merchandise. The product is a higher technology new design. It is considered as an extremely useful, helpful and convenient for the teenager and people around the globe. Every step must be well developed and placed into the project.

2. 0 Body

2. 1 The Soon BEING Launched Product

This product of the new soon-to-be launched product is a warm coat. To begin with, I’d like introduce warm coat function and advantages is it can control the temps how cool and exactly how hot your body of the person wants. For example, if you at Iceland, you can establish the heat high and warm the body. However, if you at a season local climate country you’ll be able to set the temps down to keep your body temperature. The product is high technology product, a new collection in 2012. My market is designed for 19 years old and above the 19 years old. A jacket the price is RM399. 00, this price is cheap for consumers. For example, a branch clothing price is above one hundred. Besides that, however the warm jacket can save the money not need to buy winter, and many jacket.


Medium can be verbal and non verbal communication. Verbal is when sender communicate with the receiver is using oral communication or written communication. Mouth communication is meaning you making use of your mouth speaking with another person, can notice. The written communication includes the notice, memos, and records. For instance, nowadays the younger years often use Facebook and email to converse. Non verbal communication is body languages. The body terminology is frequently use between communicate. For example, formal presentation the sender need often use body gestures to communicate with the audience. Another example for body language is when you see someone the eyesight can let the person know how is you felt, is good or bad. On this job, I decision using the written communication as our medium to produce the soon to be launched product to your target audience.


Methods of communication there are two types such as above the brand and below the series. Above the line is anything electronic such as radio, fax, TV, mobile phone, and many more. Besides that, below the series are newspaper, journals, handwriting and many more. I decision to use television to connect to our customers. The reason why I choose the television as a commercial is tv set is a basic electronic. Nowadays, I really believe in each household have a tv. They have a television set in house alternatively than have a pc in house, because tv price is cheaper than computer. Besides that, watch Tv set no need to pay any rate. So, using the commercial is better than internet to talk to our consumer. I prefer to employ a few model to create and add our product to catch the attention of my market.


Vehicles of communication has 6 guidelines, there are keep it simple, use metaphors and analogy, use various forums to spread the word, replicate key messages, business lead by example and pay attention and be paid attention to.

First of all, keep it in simple. Between in the communication, I want straight to the idea or right to the prospective. Make it simple, clearly and understandable. Second, use metaphors and analogy. Give an example, metaphors and analogy are very useful and helpful to complex the note and make it easy to understand. Third, use a variety of forums to spread the word. Multiply the information in formal presentations and conferences. Reaching can be casual and formal. Formal conference like companies interacting with, in the formal getting together with the participant consist employee and company. In formal meeting, they need to wear formal clothing. Informal meeting can be a group or one to one talks. Next, duplicate key messages. That is very important one guideline in vehicle of communication, since it is possibility to attract our target audience. Besides that, business lead by example. If you do the opposite of what you say, nobody will pay attention to you. So, you will need lead by example. The very last rule is listening and paid attention to. Communication is important to why don’t we understand each other, the sender send the message to receiver in the meantime the receiver also offers response and responses to sender. The sender hear receiver response and feedback, this manner wills benefits to the sender.

Persuade my focus on viewers buy my product

First of all, I need to planning, writing and completing the persuasive concept. The first step in persuade my focus on people is planning. In planning, I need to analyze the problem, gather the info, select the medium and coordinate the message. After this, writing the note need to maintain my frame of mind, use positive vocabulary, value culture different and establish credibility. Next, completing the message comprise measure the content, revise for clarity and conciseness, evaluate design and delivery and last proofread the note.

After writing the persuasive subject matter, the AIDA plan are of help in persuade our market. AIDA is mean attention, interest, desire, and action. If persuade the consumers to purchase your product you need make sure they are attention, interest, desire, and do the action. So, I’ll show the investigative survey of market demand and opinions of the person who after tried our product. Show my target audience how good how perfect in my own product.

One promotion way for my product

The advertising method is purchased our warm jacket can participative in the lucky draw. That is simple and attractive game, many people will interest in this game.

3. 0 Conclusion

In bottom line, I thought nowadays younger technology is very contentment, because them can learn and uses many electric to communicate with other folks. Besides that, the techniques of communication there are two types; above the lines and below the line. It is many methods can use. Moreover, communication is vital of social. In younger generation should learn and increase communication skills. This fashion will benefit in our future.